Order Lookup


Looking to track your order? No Problem!
You can do by writing 1) Tracking Number or 2) email and order number.
1) Tracking Number

2) Email and Order Number

Things to Keep in Mind:

  • Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – Your order has been shipped out and is in transit to the local post office. Tracking should updating within a few business days.
  • Depending on the destination, the order may take from 2 to 4 weeks to be delivered. Please make sure to double check the description to see the delivery time frame for your specific country.
  • For any further assistance, don’t hesitate to e-mail us at support@greatmypet.com and we’ll be more than happy to assist you.